Many people, including suppliers, categorise many different internet products under the term ‘Business Broadband’.Whilst we agree that simple can be good, we also think it is important to differentiate products. That’s because each product set has particular features and that’s before you look at the capabilities of different exchanges or cabinets (the green boxes on the side of the road). The product your business can access is dependent on the exchange your premises is connected to and sometimes which cabinet.
So what are the differences?
Asymmetric Digital Subscriber Line, commonly known as ADSL, comes in different flavours.
ADSL Max, an old-fashioned and slower option, is generally only now used in rural areas and its speeds are much slower than other available technology. ADSL Max has a maximum download of 8mb and upload of 1mb, although to achieve those speeds your premises needs to be very close to the exchange.
ADSL2+ is essentially the mainstream ‘business broadband’ product, capable of download speeds of 24mb and upload of 1.4mb.
Annex M is a variant of ADSL2+. This product allows higher upload speeds than the standard ADSL2+, achieving up to 3.3mb. In our opinion, Annex M is a great product for smaller businesses needing a better upload speed. For example, if you are using Microsoft 365 or hosted applications Annex M will provide nearly double the upload speed, therefore allowing a huge improvement in productivity.
All of these products are exchange dependent. If you want to know what your exchange can offer please call us and we can give you the information you need.
Fibre to the Cabinet (FTTC) is the entry-level fibre product for ‘business broadband’ but to be able to access it the exchange, and your cabinet (the green box), both need to have been upgraded.
FTTC is a great product for a business that just needs faster speeds, with download speeds of 80mbps and upload speeds of 20mbps achievable.
However, if your business is 100% reliant on internet connectivity, we would recommend looking at products then come with a service level agreement, such as Ethernet over Fibre to the Cabinet (EoFTTC) or Ethernet Leased Line.
If you’d like to talk about business broadband options please call us on