We believe that not changing IT Support provider just because your existing company have knowledge of your systems is simply not enough. In today’s world where IT reliability is so critical to success, other factors have to be taken in to account:
- Do they understand your company vision and long term goals?
- Does your current provider use complicated IT language that confuses you?
- Are you told you need to upgrade hardware when you know there are other options?
- Are you given a single point of contact who can give full attention to an immediate problem?
- Does your current IT provider know the impact that IT downtimes has on your business’s rep